Pricay Policy

LAST UPDATED: 15th of July, 2024

When the policy was last updated.
We reserve the right to update this policy without notice.

At La Esencia Retreat Center, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect
1.1 Personal Information:
We may collect personal information such as your name, email address, phone number, and payment details when you book a retreat, subscribe to our newsletter, or contact us for inquiries.

1.2 Non-Personal Information:
We collect non-personal information such as browser type, device information, and website usage statistics through cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information
2.1 Providing Services:
We use your personal information to process bookings, send confirmations, provide customer support, and communicate important information about your stay.

2.2 Marketing Communications:
With your consent, we may use your email address to send you newsletters, promotional offers, and updates about our retreats and services. You can opt out of these communications at any time.

2.3 Website Improvement:
We analyze non-personal information to improve our website's functionality, enhance user experience, and gather insights into visitor behavior.

3. Sharing Your Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

3.2 Legal Requirements:
We may disclose your personal information if required by law or in response to valid requests by public authorities.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
5.1 Access and Correction:
You have the right to access and correct your personal information. If you need to update or correct any information, please contact us using the details provided below.

5.2 Deletion:
You have the right to request the deletion of your personal information. We will comply with your request unless we are required to retain certain information for legal or legitimate business purposes.

6. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

La Esencia Retreat Center
Camí del Carmaet, 03294 Foia d'Elx, Alicante
Email: miceli.serge@gmail.com
Phone: +34 687 008 301